Ford Explorer: Customer Assistance

Ford Explorer 2020-2026 Owners Manual / Customer Assistance

Towing Points

Front Towing Point Gently press and release the towing eye attachment point cover at the position indicated. Gently pull it straight out. Note: The towing eye attachment point cover has ..

Getting the Services You Need

Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your se..

Other information:

Ford Explorer 2020-2026 Service Manual: General Procedures - SYNC Module [APIM] Programming


Programming NOTE: If a new APIM is being installed, install the new APIM before carrying out the following procedure. If replacing the APIM do not connect the new APIM to a Wi-Fi network before completing scan tool APIM replacement programming as it may cause programming concerns...

Ford Explorer 2020-2026 Service Manual: Diagnosis and Testing - Rear Drive Halfshafts


Preliminary Inspection Visually inspect the CV joints, housing, boots, and clamps for obvious signs of mechanical damage. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step If the cause is not visually evident, verify the symptom and REFER to Symptom Chart: NVH...

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Integrated Keyhead Transmitter (If Equipped)

Use the key blade to start your vehicle and unlock or lock the driver door from outside your vehicle. The integrated keyhead transmitter functions as a programmed ignition key that operates all the locks and starts your vehicle, as well as a remote control.

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