Ford Explorer: Customer Assistance

Towing Points

Front Towing Point Gently press and release the towing eye attachment point cover at the position indicated. Gently pull it straight out. Note: The towing eye attachment point cover has ..

Getting the Services You Need

Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your se..

Other information:

Ford Explorer 2020-2026 Service Manual: Removal and Installation - Intermediate Shaft

Removal Remove the front halfshaft. Refer to: Halfshaft (205-04 Front Drive Halfshafts, Removal and Installation). Remove the engine mount LH. Refer to: Engine Mount LH (303-01 Engine) . Detach the front axle assembly vent hose...

Ford Explorer 2020-2026 Owners Manual: Utilizing the Mediation/Arbitration Program (Canada Only)

For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP)...