Ford Explorer: Customer Assistance

Towing Points

Front Towing Point Gently press and release the towing eye attachment point cover at the position indicated. Gently pull it straight out. Note: The towing eye attachment point cover has ..

Getting the Services You Need

Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your se..

Other information:

Ford Explorer 2020-2026 Owners Manual: Recommended Towing Weights

Note: Do not exceed the trailer weight for your vehicle configuration listed in the chart below. Note: Be sure to take into consideration trailer frontal area. Do not exceed 20 ft² (1.86 m²) if your vehicle can tow a class I trailer or 55 ft² (5...

Ford Explorer 2020-2026 Owners Manual: About 911 Assist

911 Assist is a SYNC system feature that can call for help if you’re in an accident. If a crash deploys an airbag (excluding knee airbags and rear inflatable seatbelts [if equipped]) or activates the fuel pump shut-off, your SYNC-equipped vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth-enabled phone...