Ford Explorer: Customer Assistance

Towing Points

Front Towing Point Gently press and release the towing eye attachment point cover at the position indicated. Gently pull it straight out. Note: The towing eye attachment point cover has ..

Getting the Services You Need

Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your se..

Other information:

Ford Explorer 2020-2026 Service Manual: General Procedures - Factory Mode Deactivation

Deactivation NOTE: During vehicle build, some modules, such as the IPC and BCM module are set in factory mode. Factory mode reduces the drain on the battery during longer periods where the vehicle is not used. While in the factory mode, various systems may be altered or disabled and the IPC displays FACTORY MODE CONTACT DEALER in the message center...

Ford Explorer 2020-2026 Service Manual: Description and Operation - Pyrotechnic Device Health and Safety Precautions

  WARNING: Service and handling of Pyrotechnic Components is restricted to qualified personnel. The required qualifications vary by region. Always observe local laws and legislative directives regarding Pyrotechnic Components service and handling...