Ford Explorer: Customer Assistance
Ford Explorer 2020-2026 Owners Manual / Customer Assistance
- Getting the Services You Need
- In California (U.S. Only)
- The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
- Utilizing the Mediation/Arbitration Program (Canada Only)
- Getting Assistance Outside the U.S. and Canada
- Ordering Additional Owner's Literature
- Reporting Safety Defects (U.S. Only)
- Reporting Safety Defects (Canada Only)
Towing Points
Front Towing Point
Gently press and release the towing eye attachment point cover at the position
indicated.
Gently pull it straight out.
Note: The towing eye attachment point cover has ..
Getting the Services You Need
Warranty repairs to your vehicle must be performed by an authorized dealer. While
any authorized dealer handling your vehicle line will provide warranty service,
we recommend you return to your se..
Other information:
Ford Explorer 2020-2026 Service Manual: Removal and Installation - Second Row Center Seat Cushion Cover
Special Tool(s) / General Equipment Interior Trim Remover Removal NOTE: Removal steps in this procedure may contain installation details. NOTE: Base vehicle shown, police similar. Remove the second row center seat. Refer to: Second Row Center Seat (501-10B Second Row Seats, Removal and Installation)...
Ford Explorer 2020-2026 Owners Manual: Connecting the Vehicle to a Mobile Network
About the Modem The modem allows you to connect your vehicle to the Internet to use when you are on the road. If you enable the modem using the FordPass app, you can access the following services: Locating and remotely starting, locking and unlocking your vehicle...
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Integrated Keyhead Transmitter (If Equipped)
Use the key blade to start your vehicle and unlock or lock the driver door from outside your vehicle. The integrated keyhead transmitter functions as a programmed ignition key that operates all the locks and starts your vehicle, as well as a remote control.
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