Ford Explorer: Customer Assistance
Ford Explorer 2020-2025 Owners Manual / Customer Assistance
- Getting the Services You Need
- In California (U.S. Only)
- The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
- Utilizing the Mediation/Arbitration Program (Canada Only)
- Getting Assistance Outside the U.S. and Canada
- Ordering Additional Owner's Literature
- Reporting Safety Defects (U.S. Only)
- Reporting Safety Defects (Canada Only)
Towing Points
Front Towing Point
Gently press and release the towing eye attachment point cover at the position
indicated.
Gently pull it straight out.
Note: The towing eye attachment point cover has ..
Getting the Services You Need
Warranty repairs to your vehicle must be performed by an authorized dealer. While
any authorized dealer handling your vehicle line will provide warranty service,
we recommend you return to your se..
Other information:
Ford Explorer 2020-2025 Service Manual: Installation - Transfer Case
Materials Name Specification Motorcraft® High Temperature 4x4 Front Axle and Wheel Bearing GreaseXG-11 WSS-M1C267-A1 NOTICE: Do not over-lubricate the driveshaft components. Using excessive grease may damage the driveshaft components...
Ford Explorer 2020-2025 Service Manual: Removal and Installation - High Voltage Battery Cables - Hybrid Electric Vehicle (HEV)
Removal WARNING: To prevent the risk of high-voltage shock, always follow precisely all warnings and service instructions, including instructions to depower the system. The high-voltage system utilizes approximately 450 volts DC, provided through high-voltage cables to its components and modules...
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Integrated Keyhead Transmitter (If Equipped)
Use the key blade to start your vehicle and unlock or lock the driver door from outside your vehicle. The integrated keyhead transmitter functions as a programmed ignition key that operates all the locks and starts your vehicle, as well as a remote control.
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