Ford Explorer: Customer Assistance
Ford Explorer 2020-2026 Owners Manual / Customer Assistance
- Getting the Services You Need
- In California (U.S. Only)
- The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
- Utilizing the Mediation/Arbitration Program (Canada Only)
- Getting Assistance Outside the U.S. and Canada
- Ordering Additional Owner's Literature
- Reporting Safety Defects (U.S. Only)
- Reporting Safety Defects (Canada Only)
Towing Points
Front Towing Point
Gently press and release the towing eye attachment point cover at the position
indicated.
Gently pull it straight out.
Note: The towing eye attachment point cover has ..
Getting the Services You Need
Warranty repairs to your vehicle must be performed by an authorized dealer. While
any authorized dealer handling your vehicle line will provide warranty service,
we recommend you return to your se..
Other information:
Ford Explorer 2020-2026 Service Manual: Removal and Installation - Exterior Front Door Handle Reinforcement
Removal NOTE: LH (left-hand) side shown, RH (right-hand) side similar. Remove the front door latch. Refer to: Front Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation). NOTE: This step is only necessary when installing a new component...
Ford Explorer 2020-2026 Service Manual: General Procedures - Module Programming
Check NOTE: Perform the following pre-checks to make sure module programming completes without errors. Start the programming session in KOEO. Make sure the vehicle battery is fully charged or is connected to a battery charger. The battery state of charge should be 12...
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Integrated Keyhead Transmitter (If Equipped)
Use the key blade to start your vehicle and unlock or lock the driver door from outside your vehicle. The integrated keyhead transmitter functions as a programmed ignition key that operates all the locks and starts your vehicle, as well as a remote control.
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