Ford Explorer: Fuel and Refueling / Refueling - Hybrid Electric Vehicle (HEV)

Ford Explorer 2020-2022 Owners Manual / Fuel and Refueling / Refueling - Hybrid Electric Vehicle (HEV)

WARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire.

WARNING: Do not pry open the fuel tank filler valve. This could damage the fuel system. Failure to follow this instruction could result in fire, personal injury or death.

WARNING: Do not remove the fuel pump nozzle from its fully inserted position when refueling.

WARNING: When refueling always shut the engine off and never allow sparks or open flames near the fuel tank filler valve. Never smoke or use a cell phone while refueling. Fuel vapor is extremely hazardous under certain conditions. Avoid inhaling excess fumes.

WARNING: Stop refueling when the fuel pump nozzle automatically shuts off for the first time. Failure to follow this will fill the expansion space in the fuel tank and could lead to fuel overflowing.

WARNING: Wait at least five seconds before removing the fuel pump nozzle to allow any residual fuel to drain into the fuel tank.

WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler inlet, do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury.

WARNING: Read and follow all the instructions on the pump island.

  1. When you stop your vehicle, shift into park (P) and switch the ignition off.

  2. Press the button on the left side of the instrument panel to open the fuel filler door. The fuel filler door can take up to 15 seconds to open before you can insert a fuel filler nozzle.

  3.  Insert the fuel pump nozzle up to the first notch on the nozzle A. Keep it resting on the cover of the fuel tank filler pipe opening.

  4. Hold the fuel pump nozzle in position B when refueling. Holding the fuel nozzle in position A can affect the flow of fuel and shut off the fuel nozzle before the fuel tank is full.

  5. Operate the fuel pump nozzle within the area shown.

  6. Slightly raise the fuel pump nozzle and then slowly remove it.
  7. Fully close the fuel filler door.

Note: To close the fuel filler door, press the center rear edge of the fuel filler door and then release.

You must complete the refueling process within 20 minutes. If 20 minutes elapses, you must press the button on the left side of the instrument panel again. Fuel pump nozzle automatic shut off may occur if you do not press the button on the left side instrument panel.

System Warnings

If the fuel filler door fails to open, an information message appears in the information display.

If the information message appears, do the following:

  1. Check the fuel filler door for anything that may be obstructing its movement, for example ice or snow.
  2. Remove any obstruction from the fuel filler door.
  3. Press the button on the driver door to open the fuel filler door.
  4. If the fuel filler door fails to open and the information message remains in the information display, use the fuel filler door manual override lever.

Fuel Filler Door Manual Override Lever

WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler inlet, do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury.

Note: The transmission must be in park (P) or neutral (N).

When using the manual override lever do the following:

  1. Switch the ignition on.

    Note: The manual override lever is in the driver side rear wheel well area.

  2. Pull the manual override lever.
  3. Switch the ignition off.
  4. Complete the refueling process within 20 minutes.

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