Ford Explorer: Fuel and Refueling / Refueling - Excluding: Hybrid Electric Vehicle (HEV)

Ford Explorer 2020-2021 Owners Manual / Fuel and Refueling / Refueling - Excluding: Hybrid Electric Vehicle (HEV)

Refueling System Overview

A - Fuel filler door.

B - Fuel tank filler valve.

C - Fuel tank filler pipe.

Your vehicle does not have a fuel tank filler cap.

A - Left-hand side. To open the fuel filler door, press the center rear edge of the fuel filler door and then release.

B - Right-hand side. To open the fuel filler door, press the center rear edge of the fuel filler door and then release.

C - Left-hand side. Pull the rear of the fuel filler door to open it.

D - Right-hand side. Pull the rear of the fuel filler door to open it.

Refueling Your Vehicle

WARNING: When refueling always shut the engine off and never allow sparks or open flames near the fuel tank filler valve. Never smoke or use a cell phone while refueling. Fuel vapor is extremely hazardous under certain conditions. Avoid inhaling excess fumes.

WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler inlet, do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury.

WARNING: Do not pry open the fuel tank filler valve. This could damage the fuel system. Failure to follow this instruction could result in fire, personal injury or death.

WARNING: Do not remove the fuel pump nozzle from its fully inserted position when refueling.

WARNING: Stop refueling when the fuel pump nozzle automatically shuts off for the first time. Failure to follow this will fill the expansion space in the fuel tank and could lead to fuel overflowing.

WARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire.

WARNING: Wait at least five seconds before removing the fuel pump nozzle to allow any residual fuel to drain into the fuel tank.

  1. Fully open the fuel filler door.
  2. Select the correct fuel pump nozzle for your vehicle.

  3. Insert the fuel pump nozzle up to the first notch on the nozzle A. Keep the fuel pump nozzle resting on the fuel tank filler pipe.

  4. Hold the fuel pump nozzle in position B when refueling. Holding the fuel pump nozzle in position A can affect the flow of fuel and shut off the fuel pump nozzle before the fuel tank is full.

  5. Operate the fuel pump nozzle within the area shown.

  6. When you finish refueling slightly raise the fuel pump nozzle and slowly remove it.
  7. Fully close the fuel filler door.

Do not attempt to start the engine if you have filled the fuel tank with incorrect fuel. Incorrect fuel use could cause damage not covered by the vehicle Warranty. Have your vehicle immediately checked.

Refueling System Warning (If Equipped)

If the fuel tank filler valve does not fully close, a message could appear in the information display.

If the message appears, do the following:

  1. Stop your vehicle as soon as it is safe to do so and switch the engine off.
  2. Shift into park (P) or neutral (N).
  3. Apply the parking brake.
  4. Fully open the fuel filler door.
  5. Check the fuel tank filler valve for any debris that may be restricting its movement.
  6. Remove any debris from the fuel tank filler valve.
  7. Fully insert a fuel pump nozzle or the fuel filler funnel provided with your vehicle into the fuel filler pipe. See Fuel Filler Funnel Location. This action should dislodge any debris that may be preventing the fuel tank filler valve from fully closing.
  8. Remove the fuel pump nozzle or fuel filler funnel from the fuel filler pipe.
  9. Fully close the fuel filler door.

Note: The message may not immediately reset. If the message continues to appear and a warning lamp illuminates, have your vehicle checked as soon as possible.

    Fuel Filler Funnel Location & Running Out of Fuel

    Fuel Filler Funnel Location The fuel filler funnel is in the spare wheel storage tray. Running Out of Fuel Running out of fuel can cause damage not covered by the vehicle Warranty...

    Refueling - Hybrid Electric Vehicle (HEV)

    WARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire. WARNING: Do not pry open the fuel tank filler valve...

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