Ford Explorer: 911 Assist / Emergency Call Requirements
WARNING: Do not wait for 911 Assist to make an emergency call if you can
do it yourself. Dial emergency services immediately to avoid delayed response time
which could increase the risk of serious injury or death after a crash. If you do
not hear 911 Assist within five seconds of the crash, the system or phone may be
damaged or non-functional.
WARNING: Always place your phone in a secure location in your vehicle so
it does not become a projectile or get damaged in a crash. Failure to do so may
cause serious injury to someone or damage the phone which could prevent 911 Assist
from working properly.
WARNING: Unless the 911 Assist setting is set on before a crash, the system
will not dial for help which could delay response time, potentially increasing the
risk of serious injury or death after a crash.
- SYNC must be powered and working properly at the time of the incident and
throughout feature activation and use.
- The 911 Assist feature must be set on before the incident.
- You must pair and connect a Bluetooth enabled and compatible cell phone
to SYNC.
- A connected Bluetooth enabled phone must have the ability to make and maintain
an outgoing call at the time of the incident.
- A connected Bluetooth enabled phone must have adequate network coverage,
battery power and signal strength.
- The vehicle must have battery power and be located in the U.S., Canada or
in a territory in which 911 is the emergency number.
Note: If any user sets 911 Assist to on or off, that setting applies for
all paired phones. If 911 Assist is switched off and the phone is connected to SYNC,
an icon displays on the status bar.
Note: Every phone operates differently. While SYNC 911 Assist works with
most cellular phones, some may have trouble using this feature.
Emergency Call Limitations
The SYNC 911 Assist feature only operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
- Your cellular phone or 911 Assist hardware sustains damage in a crash.
- The vehicle's battery or the SYNC system has no power.
- The phone(s) thrown from your vehicle are the ones paired and connected
to the system.
911 Assist is a SYNC system feature that can call for help if you’re in an accident.
If a crash deploys an airbag (excluding knee airbags and rear inflatable seatbelts
[if equipped]) or activate..
Other information:
Removal
NOTICE:
During the removal or installation of components, cap, tape
or otherwise appropriately protect all openings and tubes/fittings to
prevent the ingress of dirt or other contamination. Remove caps, tape
and other protective materials prior to installation...
Removal
NOTE:
Removal steps in this procedure may contain installation details.
NOTE:
The hood is removed in this procedure for clarity.
Remove the cowl panel grille.
Refer to: Cowl Panel Grille (501-02 Front End Body Panels, Removal and Installation)...