Ford Explorer: Roadside Emergencies / Transporting the Vehicle

Ford Explorer 2020-2025 Owners Manual / Roadside Emergencies / Transporting the Vehicle

If you need to tow your vehicle, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider.

We recommend the use of a wheel lift and dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. We do not approve a slingbelt towing procedure. If you tow your vehicle incorrectly, or by any other means, vehicle damage may occur.

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We produce a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle.

Towing an all-wheel or four-wheel drive vehicle requires that all wheels be off the ground, such as using a wheel lift and dollies or flatbed equipment. This prevents damage to the transmission, all-wheel or four-wheel drive system and vehicle.

If your vehicle becomes inoperable without access to wheel dollies, a car-hauling trailer or a flatbed transport vehicle, you can flat-tow with all wheels on the ground under limited conditions. See Towing the Vehicle on Four Wheels.

    Collision, Damage or Fire Event

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    Towing Points

    Front Towing Point Gently press and release the towing eye attachment point cover at the position indicated. Gently pull it straight out. Note: The towing eye attachment point cover has ..

    Other information:

    Ford Explorer 2020-2025 Owners Manual: Memory Feature (If Equipped)


    You can use the remote control to recall memory positions. If programmed to a pre-set position, the remote control recalls memory positions when you unlock your vehicle. If you have the easy entry and exit feature enabled and the ignition is off, the seat moves to the easy entry position...

    Ford Explorer 2020-2025 Owners Manual: Utilizing the Mediation/Arbitration Program (Canada Only)


    For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP)...

    Categories

    Driver and Passenger Airbags

    WARNING: Do not place your arms on the airbag cover or through the steering wheel. Failure to follow this instruction could result in personal injury.

    WARNING: Keep the areas in front of the airbags free from obstruction. Do not affix anything to or over the airbag covers. Objects could become projectiles during airbag deployment or in a sudden stop. Failure to follow this instruction could result in personal injury or death.

    WARNING: Airbags can kill or injure a child in a child restraint. Never place a rear-facing child restraint in front of an active airbag. If you must use a forward-facing child restraint in the front seat, move the seat upon which the child restraint is installed all the way back.

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