Ford Explorer: SYNC™ 3 / Phone

Ford Explorer 2020-2021 Owners Manual / SYNC™ 3 / Phone

WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Check the compatibility of your device on the regional website.

Pairing Your Cell Phone for the First Time

Go to the settings menu on your cell phone and switch Bluetooth on.

Select the phone option on the feature bar.

  1. Select Add Phone.

    Note: A prompt alerts you to search for your vehicle on your cell phone.

  2. Select your vehicle on your cell phone.

    Note: A number appears on your cell phone and on the touchscreen.

  3. Confirm that the number on your cell phone matches the number on the touchscreen.

    Note: The touchscreen indicates that you have successfully paired your cell phone.

  4. Download the phonebook from your cell phone when you are prompted.

    Note: If you pair more than one cell phone, use the phone settings to specify the primary phone. You can change this setting at any time.

Using Your Cell Phone

Recent Call List

Display and select an entry from a list of previous calls.

Contacts

Display a smart search form to look up your contacts. Use the List button to alphabetically sort your contacts.

Change Device

Display the list of paired or connected devices that you can select.

Phone Settings

Change ring tones, alerts or pair another phone.

Do Not Disturb

Reject incoming calls and switch ring tones and alerts off.

Phone Keypad

Directly dial a number.

Mute

Mute the microphone.

Text Messaging

Setting Text Message Notification

iOS

  1. Go to the settings menu on your cell phone.
  2. Select Bluetooth.
  3. Select the information icon to the right of your vehicle.
  4. Switch text message notification on.

Android

  1. Go to the settings menu on your cell phone.
  2. Select Bluetooth.
  3. Select the profiles option.
  4. Select the phone profile.
  5. Switch text message notification on.

Using Text Messaging

Apple CarPlay (If Equipped)

  1. Connect your device to a USB port.
  2. Follow the instructions on the touchscreen.

Note: Certain features of the system are not available when you are using Apple CarPlay.

Switching Apple CarPlay Off

Select the settings option on the feature bar.

Select Apple CarPlay Preferences.

Switch Apple CarPlay off.

Android Auto (If Equipped)

  1. Connect your device to a USB port.
  2. Follow the instructions on the touchscreen.

Note: You might need to enable Android Auto from the settings menu.

Note: Certain features of the system are not available when you are using Android Auto.

Switching Android Auto Off

Select the settings option on the feature bar.

  1. Select Android Auto.
  2. Switch Android Auto off.

    Climate

    Touch the climate button on the touchscreen to access your climate control features. Note: You can switch temperature units between Fahrenheit and Celsius...

    Navigation

    Note: For more information, refer to our website. Select the navigation option on the feature bar. A Map view menu. B Zoom out. C Zoom in. D Route guidance menu...

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