Ford Explorer: Network Connectivity / Network Connectivity – Troubleshooting
Wi-Fi Network


Mobile Network

About the Modem
The modem allows you to connect your vehicle to the Internet to use when you
are on the road.
If you enable the modem using the FordPass app, you can access the following
service..
Other information:
DISASSEMBLY
Remove the rear bumper cover.
Refer to: Rear Bumper Cover (501-19 Bumpers, Removal and Installation).
If equipped.
Position the connector shield aside.
Disconnect the hands-free liftgate module electrical connector...
Diagnostic Trouble Code (DTC) Chart
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
Diagnostic Trouble Code Chart
Module
DTC
Description
Action
BCM
B10D5:1..
Categories
Note: You may not be able to shift out of park (P) unless the intelligent
access key is inside your vehicle.

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