Ford Explorer: Network Connectivity / Connecting the Vehicle to a Mobile Network

Ford Explorer 2020-2023 Owners Manual / Network Connectivity / Connecting the Vehicle to a Mobile Network

About the Modem

The modem allows you to connect your vehicle to the Internet to use when you are on the road.

If you enable the modem using the FordPass app, you can access the following services:

  • Locating and remotely starting, locking and unlocking your vehicle. See the information in FordPass app.
  • Automatic system updates.

Enabling the Modem Using FordPass

  1. Open the FordPass app on your device and log in.
  2. Select your vehicle.
  3. Select the option for vehicle details.
  4. Select the option to activate or deactivate your vehicle.
  5. Switch the ignition on.
  6. Make sure that the name on the screen matches the name shown in your FordPass account.
  7. Confirm the association of your vehicle with your FordPass account.

Enabling the Modem Using the Touchscreen

Select the settings option on the feature bar.

  1. Select FordPass Connect.
  2. Select Connectivity Settings.
  3. Switch Connectivity Features on.
  4. Switch Send vehicle data on.

Note: To disable the modem, perform the steps in reverse order.

    Network Connectivity


    Network Connectivity – Troubleshooting


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