Ford Explorer: Customer Assistance

Towing Points

Front Towing Point Gently press and release the towing eye attachment point cover at the position indicated. Gently pull it straight out. Note: The towing eye attachment point cover has ..

Getting the Services You Need

Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your se..

Other information:

Ford Explorer 2020-2024 Service Manual: General Procedures - Ride Height Measurement

Special Tool(s) / General Equipment Surface Gauge Check NOTE: Make sure that the vehicle is positioned on a flat, level surface and the tires are inflated to the correct pressure. Vehicle should have a full tank of fuel. Before measuring ride height check: Tires are inflated to the correct pressure...

Ford Explorer 2020-2024 Service Manual: General Procedures - High Voltage Battery Charging - Hybrid Electric Vehicle (HEV)

Charging   WARNING: To prevent the risk of high-voltage shock, always follow precisely all warnings and service instructions, including instructions to depower the system. The high-voltage system utilizes approximately 300 volts DC, provided through high-voltage cables to its components and modules...